Privacy Policy

Last updated: 5 Nov 2026

Chery MAS Group is operated by PT Mitra Auto Nevindo ("we", "us"), an authorized Chery vehicle dealer appointed by PT Chery Sales Indonesia. This policy explains what personal data we collect through this website, how we use it, and your rights under Indonesian Law No. 27 of 2022 on Personal Data Protection.

1. Data We Collect

When you submit a test drive, contact, or quote request form, we collect the details you provide:

  • your full name and WhatsApp number;
  • your email address (if provided);
  • the vehicle model and variant you are interested in, your preferred dealer, and the date and location of your test drive;
  • any message or notes you write, including your address for a Home Test Drive.

We also automatically record your IP address when a form is submitted, the source of your visit (such as ad campaign parameters or the referring site), and technical data such as device type and pages visited.

2. How We Use Your Data

  • to schedule and confirm test drives;
  • to answer your questions and provide vehicle prices, promotions, and offers;
  • to forward your request to the Chery MAS Group dealer you selected and follow up via WhatsApp, phone, or email;
  • to measure the effectiveness of our website and advertising, and to improve our services;
  • to prevent form misuse and keep the website secure;
  • to comply with applicable legal obligations.

3. Legal Basis

We process your data based on the consent you give when submitting a form, to act on your request before any transaction takes place, and on our legitimate interest in keeping the website secure and improving our services. Analytics and advertising cookies are used only after you consent to them (see the Cookie Policy).

4. Sharing Your Data

We do not sell your personal data. It is shared only as needed with:

  • the Chery MAS Group dealer you selected and the sales staff handling your request;
  • PT Chery Sales Indonesia as the brand holder, where needed for sales programs, warranty, or after-sales services;
  • financing (leasing) and insurance companies, only if you apply to purchase on credit;
  • service providers that help us operate the website, such as our hosting provider, WhatsApp, Google Analytics, and Google Ads;
  • competent authorities where required by law.

5. Storage and Security

Data is stored on servers managed by or for us and can only be accessed by authorized staff. We apply reasonable technical and organizational safeguards, such as encrypted connections, hashed passwords, and restricted access rights.

We keep data for as long as needed for the purposes above, generally no longer than 3 (three) years from your last interaction, unless the law requires a different period.

6. Your Rights

Under the Personal Data Protection Law, you have the right to:

  • obtain information about and access a copy of your personal data;
  • update or correct inaccurate data;
  • request deletion of your data or the end of its processing;
  • withdraw your consent, including opting out of marketing messages;
  • object to the processing of your data.

Submit your request through the Contact Us page. We will respond within the period set by regulation.

7. Children's Data

This website is not intended for children under 18. We do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this policy from time to time. The latest version, with its update date, is always available on this page.

Contact Us

Chery MAS Group is operated by PT Mitra Auto Nevindo, an authorized Chery vehicle dealer appointed by PT Chery Sales Indonesia, the brand holder (APM) of Chery in Indonesia.

For questions about this policy or requests regarding your personal data, please contact us.

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